AWM Consulting Inc

Our Approach

Prior to an engagement, we will:

Define our scope meticulously so that the client knows what to expect and understands what the deliverables are. However, we will be prepared for scope creep, and will make sound judgments about how to handle client requests for additional scope.

Develop an explicit plan to update the client and handle issues.

Consider how we can adapt to the client’s style and culture

Provide a well-formatted, professional proposal

During every engagement, we will:

Speak to the client in terms of the results they would get by working with us

Propose a solution only if it helps our clients address their top priorities and needs

Develop a unique value proposition to each of our clients and win their trust and confidence.

Carefully communicate with the client and drive them to make a decision

Set up ways to measure and track results for the client

Ask clients for advice about how we can improve and offer better services

Typical Engagement Cycle

Our typical client engagement activities include:

Relationship building
Initial contact, preliminary problem diagnosis, assignment planning, proposal submission and contract signing

Data collection/diagnosis
Purpose understanding, problem analysis, fact finding, data analysis and synthesis, and feedback to client

Action planning
Developing solutions, evaluating alternatives, presentation of alternatives to client, and implementation planning

Implementation
Assistance with implementation, adjusting proposals, and training

Termination/disengaging
Evaluation, final report, settling commitments, plans for follow-up, and withdrawal

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